Privacy policy

Privacy Policy

Last Updated: 07-08-2025

Donverro ("we", "our", or "us") is committed to safeguarding your privacy. This policy outlines how we collect, use, and protect your personal data when you visit our website or use our services.

This privacy policy applies to our website and subdomains (collectively, the "Service") as well as our mobile application. By using our Service, you agree to the collection and use of information as described here and in our Terms of Service.

Definitions

  • Cookies: Small text files stored by your browser to improve your website experience.

  • Company: Loosdregt Ecom, registered in the Netherlands, is the data controller.

  • Country: United Kingdom and other countries where we sell or operate.

  • Customer: The individual or entity that uses our Service to manage end users.

  • Device: Any internet-connected tool such as a smartphone, tablet, or computer.

  • IP Address: A unique identifier assigned to your device used for location and usage analytics.

  • Personnel: People employed or contracted by Donverro.

  • Personal Data: Information that can identify a person, either alone or combined with other data.

  • Third-Party Services: External platforms we use for marketing, payment, logistics, etc.

  • You: The person who accesses or uses our website or services.

What Information We Collect

We collect personal and non-personal data when you:

  • Visit our site

  • Register for an account

  • Place an order

  • Subscribe to our newsletter

  • Fill out a form or contact us

This includes:

  • Full name

  • Email address

  • Phone number

  • Billing and shipping addresses

  • Payment information (secured)

How We Use Your Data

Your data helps us:

  • Improve customer support

  • Personalize your shopping experience

  • Process transactions

  • Send promotional emails (opt-in only)

  • Monitor website performance and usage

Third-Party Sharing

We may share your information with:

  • Logistics partner (e.g., DHL, )

  • Payment providers

  • Marketing platforms (e.g., Google Ads)

  • Analytics tools (e.g., Google Analytics)

We do not sell your data. We may disclose data if required by law or for legal processes.

Tracking & Cookies

We use cookies for:

  • User session tracking

  • Shopping cart functionality

  • Advertising relevance (e.g., remarketing)

You can manage cookie settings in your browser. Disabling cookies may limit site functionality.

More info: Cookie Policy

Email Usage

By entering your email, you:

  • Consent to receive order updates and promotions

  • May be included in audience targeting

  • Can unsubscribe anytime via the link in each email

We comply with GDPR and anti-spam laws. No spam. Ever.

Data Storage & Protection

We retain your data only as long as needed to:

  • Deliver products/services

  • Fulfill legal obligations

  • Support fraud detection/prevention

Sensitive data is encrypted (SSL), and access is restricted to authorized staff. We do not store full credit card details.

International Transfers

By using our services, you agree that your data may be transferred to servers outside your country, including in countries that may not offer the same level of legal protection.

Your Rights

You can:

  • Access your data

  • Request correction or deletion

  • Withdraw consent to data processing

To do so, please contact us via this form or email us at  info@donverro.com

Children's Privacy

We do not knowingly collect data from children under 13. If you're a parent and believe your child has shared data, contact us immediately.

Links to Third-Party Sites

Our website may include links to third-party websites. We’re not responsible for their privacy practices. We recommend reading their policies before submitting any personal data.

Policy Updates

We may update this policy occasionally. Major changes will be announced on our website. By continuing to use our site, you accept these updates.

Third-Party Services Disclaimer

We use external tools and services (e.g., payment processors, analytics, ad platforms). We are not responsible for their content or behavior. Use at your own discretion.

Contact Us

Have questions? We’re happy to help.
Company Name: Loosdregt Ecom
Address: Meidoornstraat 17, 5682 CE Best, North Brabant, The Netherlands
Email:  info@donverro.com
Contact Form: click here
Phone: + 31 6 87 85 41 13
Company Registration Number: 92619541
Tax Number: NL004965593B61
Customer Service Availability: Monday to Friday, 9:00 AM to 5:00 PM (UK local time)